Topic: Silver Chef – Your Hospitality Growth Partner
Robert was appointed to lead Silver Chef’s Canadian business in November 2017. Prior to the appointment, he was Executive General Manager of the company’s northern region, Australia and New Zealand. He has more than 25 years of experience in the financial sector, including executive positions with RemServ, St George Banking Group and National Australia Bank. Robert has a track record of achieving industry-leading customer satisfaction levels and high-performance sales cultures. As President of Canadian operations he is responsible for continuing to grow Silver Chef’s brand awareness and market penetration in this important growth market. He is a passionate and dedicated executive committed to delivering superior customer service and building a strong and mutually rewarding relationship with partners and clients.
Brett Bolwell from Barista Technology will let us all in on the latest brewing trends and how technology can improve almost every aspect of your business
A native Seattleite, Susan began her coffee career as a barista while a student at the University of Washington. In 2006, she was exposed to the production and sourcing side of coffee through her husband, then a head coffee roaster at a Seattle-based coffee company.
TOPIC: Enjoy coffee…without limits
Major in Business Administration from ITESM in 1990. Belongs to a family involved in the coffee business.
TOPIC: 5 Things To Look For As A Roaster When Sourcing Coffee Or Better Yet How to Game Your Importer
Brian Nicholas is an account manager, quality control and trader at Organic Products Trading Company (OPTCO). Brian started his coffee career serving specialty coffee at a café in downtown Portland in 1978. Coffee has played a major role in his life ever since. In 1985 he started working for Coffee Bean International of Portland OR.
Head Barista – Engine Room
Brian has been involved in coffee since 1996. In Kalamazoo, MI. he trained baristas at Water Street Coffee Joint until he and friends opened a not-for-profit arts collective called The Space in 2001.
Founder, Gold Mountain Coffee Growers, L.L.C.
TOPIC: How to source the best washed, honey, natural process, and anaerobic fermentation coffees
Ben will explain what it takes to produce award-winning washed, honey, natural process, and anaerobic fermentation coffees. He will explain what to look for when sourcing each processing method, and you will experience the taste of each.
The Art of Marketing in the Coffee Industry
Phillip Di Bella’s love for business and entrepreneurship stemmed from an early age. His natural people skills led to a career in hospitality and nine years at Brisbane landmark Cosmopolitan Cafe where he earned a reputation for his coffee skills and outstanding customer service.
Director, Cafe Culture International
Kristine started her career as administrations officer for Elcom Collieries in the Hunter Valley. She than progressed into a finance position at Drayton Coal part of Shell Exploration. Read More
Michael is obsessed with flavour.
Having lead his business from a humble market stall to one of Australia’s leading syrup and dilutable beverage brands, he continues to innovate and develop new offerings particularly for the café market.
Oceana Coffee & Certified Arabica Q Grader
I was born in Sydney in NSW but grew up in Brisbane QLD. I joined the Navy at 16, and then while still young I got out and worked in private industry, starting in Port Macquarie, NSW before returning back to Brisbane, QLD. Moving to the USA I began my coffee career shipping Australian Di Bella Coffee to the States.
TOPIC: Explore the options for incorporating a successful tea program into your business.
Tea is often overlooked by many coffee roasters and shop owners, but this humble leaf is a growing trend that can easily be used to maximize your profits. Manish Shah will be your guide through the world of tea as he puts his 20 years of experience to work for you. Together you will explore the options for incorporating a successful tea program into your business.
Founder, Golden Bean
Managing Director, Cafe Culture International
Sean started his working life as an Electrical Fitter in the Hunter Valley mining industry before gaining a degree in OHS and Human Resource management. Along with wife Kristine he moved to the America’s, travelling across the country working in hospitality positions, predominantly in hotel management. Read More
Scott Angelo has just won a Gold Medal for his Milk Based Coffee in the inaugural Compak Golden Bean North America in a category of over 100 entries. Read More
An informal gathering for coffee and conversation, simply stated, is what Klatch Coffee is.
For the past 20 years Klatch Coffee has been serving up award winning coffee with great conversation. Read More
Founder, Reg Barber Enterprises
Reg Barber has been making quality tampers at his workshop near Victoria, British Columbia, Canada for nineteen years. Through his own innovations and listening to barista’s needs he has constantly evolved his tamper designs. Read More